Shipping Policy

Processing Time

All orders are processed within 2–4 business days (excluding weekends and holidays). Once your order is packed and ready, you’ll receive a shipping confirmation email with tracking details.

During high-demand periods (such as product launches or holidays), processing times may be slightly longer — we appreciate your patience as we prepare your premium gear.

Shipping Rates & Delivery Estimates

We offer flat-rate and calculated shipping options at checkout. Shipping costs are displayed before you complete your purchase.

Estimated delivery times:

Canada: 3–7 business days
USA: 5–10 business days
International: 10–20 business days

Delivery times are estimates and may vary depending on your location and carrier delays beyond our control.

Free Shipping

Enjoy free shipping on all Canadian orders over $170 CAD (before tax and discounts).

Order Tracking

Once your order ships, you’ll receive an email with a tracking number so you can follow your package’s journey. If you don’t see it within a few days, check your spam folder or contact us at info@nissidept.com.

Lost or Delayed Packages

If your package is delayed or appears lost, please contact the shipping carrier first with your tracking number. If further help is needed, reach out to us and we’ll do our best to assist.

International Orders

International orders may be subject to customs fees, import duties, or taxes upon delivery. These charges are the responsibility of the customer and vary by country.

Questions?

We’re here to help!
Email: info@nissidept.com
Response Time: Within 1–2 business days

a legal disclaimer